HeidiMillustration
Cute cards, Custom Portraits & Illustrations
Bournemouth, United Kingdom
Shop policies
Last updated on
April 23, 2017
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Hello and Welcome to Heidi M Illustration
Thank you for taking the time to visit my shop
Heidi M Illustration.
I created all my characters, and paint my original art in my studio by the sea.
If you have a special request or custom order, or just want to say hi ! to Heidi M then drop me a line at noradoll [!at] rocketmail.com
'PLEASE NOTE: All pieces are created by hand, so no two items are identical. That's the beauty of Heidi M Please allow for slight variances from what is shown in the photos.'"
Thank you for taking the time to visit my shop
Heidi M Illustration.
I created all my characters, and paint my original art in my studio by the sea.
If you have a special request or custom order, or just want to say hi ! to Heidi M then drop me a line at noradoll [!at] rocketmail.com
'PLEASE NOTE: All pieces are created by hand, so no two items are identical. That's the beauty of Heidi M Please allow for slight variances from what is shown in the photos.'"
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Shipping
I will despatch your items within 2- 3 days, after payment has cleared.
Unless your purchase is made to order.
UK orders will be posted First Class with Royal Mail within 2-3 days
International Orders will be posted First Class within 2-3 days
I always have a receipt of proof of postage.
Custom and / or duty fees are the Buyers responsibility. Please review your country’s customs information before purchasing.
Your shipping address must match your Etsy address. Please contact Heidi M or send me a message on the contact button, if there are discrepancies regarding your shipping address.
All items are carefully packaged and shipped to prevent damage while in transit.
Please note I am no longer in control of postal or customs delays once your product(s) has been shipped.
Unless your purchase is made to order.
UK orders will be posted First Class with Royal Mail within 2-3 days
International Orders will be posted First Class within 2-3 days
I always have a receipt of proof of postage.
Custom and / or duty fees are the Buyers responsibility. Please review your country’s customs information before purchasing.
Your shipping address must match your Etsy address. Please contact Heidi M or send me a message on the contact button, if there are discrepancies regarding your shipping address.
All items are carefully packaged and shipped to prevent damage while in transit.
Please note I am no longer in control of postal or customs delays once your product(s) has been shipped.
Additional policies and FAQs
I am happy to take on commission's, your custom order just for you.
Contact me Heidi M the artist at
using the contact button or email me here
noradoll [!at] rocketmail.com
Please note All my artwork is subject to copyright and cannot be copied or resold without my consent
Contact me Heidi M the artist at
using the contact button or email me here
noradoll [!at] rocketmail.com
Please note All my artwork is subject to copyright and cannot be copied or resold without my consent
Privacy
Heidi Mcdonald _ I am the data-controller of your personal information as it relates to my shop.
1.What I need.
When you place an order with me, I will receive your name, delivery address and email address from Etsy.
If you send me a message using the contact button on Etsy,I will receive your username and email address.
2.Why do I need it?
I need your personal data to enable me to process and deliver your order.
To deal with any queries you have related to that order.
3. What I do with it.
Your personal data will not be transferred to any third-parties for marketing or advertising purposes.
The circumstances in which I may share your data are:-
With Etsy to comply with my obligations under both the Etsy seller policy and Etsy terms of use.
With delivery companies to fulfill your order.
To comply with legal and tax obligations.
4.How long do I keep it.
I will keep your personal data for as long as required in order to process the transaction and I will securely store any data collected during that period. I may also be required to retain this information to comply with my legal and regulatory obligations and to resolve disputes. I will retain your data for 6 years, after this time I will delete your data from my records.
5.What about security.
I take all reasonable steps to protect your personal data.
6. What are your rights.
Under GDPR regulations you have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted.
In the event that you wish to complain about how I have handled your personal data,or have concerns, you may contact me using the Etsy conversation service, or mail me at:- 9 Moorland Road, Bournemouth, BH1 3ST
If you feel that your personal data has not been handled appropriately according to the law, you have the right to contact your local data protection authority.
If you wish to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
1.What I need.
When you place an order with me, I will receive your name, delivery address and email address from Etsy.
If you send me a message using the contact button on Etsy,I will receive your username and email address.
2.Why do I need it?
I need your personal data to enable me to process and deliver your order.
To deal with any queries you have related to that order.
3. What I do with it.
Your personal data will not be transferred to any third-parties for marketing or advertising purposes.
The circumstances in which I may share your data are:-
With Etsy to comply with my obligations under both the Etsy seller policy and Etsy terms of use.
With delivery companies to fulfill your order.
To comply with legal and tax obligations.
4.How long do I keep it.
I will keep your personal data for as long as required in order to process the transaction and I will securely store any data collected during that period. I may also be required to retain this information to comply with my legal and regulatory obligations and to resolve disputes. I will retain your data for 6 years, after this time I will delete your data from my records.
5.What about security.
I take all reasonable steps to protect your personal data.
6. What are your rights.
Under GDPR regulations you have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted.
In the event that you wish to complain about how I have handled your personal data,or have concerns, you may contact me using the Etsy conversation service, or mail me at:- 9 Moorland Road, Bournemouth, BH1 3ST
If you feel that your personal data has not been handled appropriately according to the law, you have the right to contact your local data protection authority.
If you wish to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help.